Service Hero Background
Automation Service

Web & WhatsApp Chatbots

Engage visitors 24/7 and shorten your sales cycle with smart chat.

  • NLP chatbot flows
  • WhatsApp Business API integration for direct messaging
  • Automatic lead capture and CRM synchronization
  • AI-powered FAQ responses with seamless human handoff
Start Chatbot Project
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Sarah Johnson

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Auto Qualify Leads
Website homepage with elegant chat widget in corner showing intelligent conversation flow and quick response options for visitors

Intelligent conversations on your website

Transform website visitors into leads with smart chat widgets that understand context, answer questions instantly, and know when to connect prospects with your team.

Custom-branded chat widget design
Natural language processing for context understanding
Instant answers to frequently asked questions
Lead qualification and contact capture
Seamless handoff to live support agents
Multi-language support capabilities
Learn more about our approach
WhatsApp Business interface on mobile phone showing automated customer service conversation with quick reply buttons and rich media messages

Meet customers where they are - on WhatsApp

Connect with prospects and customers on their preferred messaging platform. Automate initial responses, qualify leads, and provide instant support through WhatsApp Business API.

WhatsApp Business API setup and verification
Automated welcome messages and quick replies
Order status updates and notifications
Appointment booking and confirmations
Customer support ticket integration
Rich media support (images, documents, locations)
Learn more about our approach
AI chatbot analytics dashboard showing conversation insights, popular questions, user intent analysis, and bot performance metrics

Smart AI that learns and improves

Our chatbots use advanced natural language processing to understand customer intent, learn from conversations, and continuously improve response accuracy and customer satisfaction.

Intent recognition and entity extraction
Conversation context maintenance
Sentiment analysis for mood detection
Machine learning from interaction patterns
Performance analytics and optimization insights
A/B testing for conversation flows
Learn more about our approach

From concept to conversation in 4 weeks

Our proven process delivers intelligent chatbots that enhance customer experience and drive conversions.

1

Discovery & Flow Design

1 week
01
Business goals analysis and use case identification
Customer journey mapping and touchpoint analysis
Conversation flow design and user experience planning
Integration requirements with existing systems
Chatbot personality and tone definition

Key Deliverable

Detailed conversation flows and technical specifications

2

Development & Training

2 weeks
02
Chatbot development
Natural language processing model training
WhatsApp Business API integration and verification
CRM and lead management system connections
Custom responses and FAQ database creation

Key Deliverable

Functional chatbot with trained AI models

3

Testing & Optimization

1 week
03
Comprehensive conversation testing across scenarios
User acceptance testing with real customer interactions
Performance optimization and response time tuning
Integration testing with CRM and support systems
Analytics and tracking implementation

Key Deliverable

Fully tested chatbot ready for deployment

4

Launch & Monitoring

Ongoing
04
Live deployment on website and WhatsApp platforms
Team training on chatbot management and handoff procedures
Performance monitoring and conversation analysis
Continuous learning implementation and model updates
Regular optimization based on user feedback

Key Deliverable

Live chatbot with ongoing optimization support

Chatbots that work for your industry

Customized conversation flows designed for specific business needs.

E-commerce & Retail

Transform online shopping experiences with intelligent product assistance and automated order management.

Product recommendations and search
Order tracking and status updates
Cart abandonment recovery
Customer support and returns
Proven Results
40% reduction in support tickets

Professional Services

Streamline client interactions and appointment management while qualifying leads effectively.

Appointment scheduling and confirmations
Service inquiry qualification
FAQ and initial consultations
Lead capture and follow-up
Proven Results
60% increase in qualified leads

Healthcare & Wellness

Provide 24/7 patient support while maintaining compliance and improving care accessibility.

Appointment booking and reminders
Symptom pre-screening questionnaires
Insurance verification assistance
Prescription refill requests
Proven Results
50% reduction in phone call volume

Don't see your industry?

We've successfully implemented chatbots across dozens of industries. Let's discuss how intelligent automation can transform your specific business.

Seamless integration with your existing tools

Connect your chatbots to the platforms you already use to create a unified customer experience.

CRM Platforms

Seamlessly sync chatbot conversations with your CRM to track leads and customer interactions.

Automatic lead creation and contact updates
HubSpot
Salesforce
Zoho
Pipedrive

Communication Tools

Connect your chatbots to team communication platforms for seamless collaboration.

Multi-platform chat management
Slack
Microsoft Teams
Discord
Telegram

E-commerce Platforms

Integrate with your online store to provide instant order tracking and product assistance.

Order management and customer support
Shopify
WooCommerce
Magento
BigCommerce

Calendar & Booking

Allow customers to book appointments directly through chatbot conversations.

Automated appointment scheduling
Calendly
Acuity
Google Calendar
Outlook

Why integration matters

Connected systems create seamless workflows that save time, reduce errors, and provide better customer experiences.

Automatic Data Flow

Customer information flows automatically between systems without manual data entry.

Real-time Updates

Inventory, pricing, and availability information stays synchronized across all platforms.

Unified Experience

Customers get consistent service whether they use chat, email, or phone support.

Need a custom integration? We work with APIs and webhooks to connect any system.

Frequently asked questions

Still have questions? We're here to help.

Chatbot success stories from real clients

Our WhatsApp chatbot has transformed customer service. We're handling 3x more inquiries with the same small team, and customer satisfaction has improved dramatically.
Professional headshot of small business owner smiling while reviewing chatbot analytics on tablet in modern startup office environment
Maria Santos
300% increase in customer inquiry handling capacity
The appointment booking chatbot has been a game-changer for our growing practice. Clients love the convenience, and we've reduced manual booking work by 70%.
Professional headshot of startup founder in modern co-working space reviewing appointment booking system on laptop
Dr. James Wilson
70% reduction in manual appointment booking
50+
Projects Delivered
98%
Client Satisfaction
24/7
Support Available

Ready to engage customers 24/7?

Let's build an intelligent chatbot that converts visitors into customers while you sleep.

Team consultation

Response Time

We respond to all project inquiries within 24 hours

Project Start

Chatbot development can typically start within 1 week of approval